Terms & Conditions

These Terms & Conditions govern your access to and use of CustodyTrack (the "Service"). CustodyTrack.io is owned and operated by Lexeprint Inc. By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.

CustodyTrack lets you create, transfer, and verify tamper-evident chain of custody records. Records are append-only and cryptographically sealed; once created, they cannot be edited, which is fundamental to their evidentiary value.

You are responsible for the accuracy of the information you enter. CustodyTrack authenticates the integrity of records — that they have not been altered — but does not independently verify the truth of their contents.

You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account. New accounts receive a limited number of free form credits; these are provided as-is.

Creating a form consumes one credit. Single forms may be purchased for $4.99 each. Subscription plans provide a monthly allotment of credits that reset each billing cycle and do not roll over. Transfers and verifications are unlimited on all plans.

Payments are processed by Stripe. Subscriptions renew automatically until cancelled. You may cancel at any time through the customer portal; access continues through the end of the current billing period. Except where required by law, payments are non-refundable.

You may not use the Service to violate any law, infringe others' rights, upload malicious code, attempt to circumvent security or rate limits, or misrepresent custody information. We may suspend accounts that abuse the Service.

We strive to keep the Service available and records verifiable, but we provide the Service "as is" and do not guarantee uninterrupted availability. Custody records are retained for evidentiary integrity as described in our Privacy Policy.

The Service does not constitute legal advice, and admissibility of any record is determined by the applicable court and rules of evidence. To the fullest extent permitted by law, Lexeprint Inc. disclaims implied warranties and limits its aggregate liability to the amounts you paid for the Service in the twelve months preceding a claim.

We may update these terms; material changes will be posted here with a revised date. These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules.

Questions about these terms can be directed to info@lawandforensics.com.